If you do not readily find an email from The MAP Team, please check your Gmail Spam Folder:
To assure you continue to get emails you asked to receive, create a filter:
Click Filter messages like this:
Reply |
Forward |
Filter messages like this |
Click the Create filter button to open your settings.
From the next menu, please check these options:
Never send it to Spam |
Always mark it as important |
Also apply filter to matching conversations |
Categorize as: Choose Category... |
Under the “Categorize as: Choose Category…” dropdown, please select Primary:
Choose Category... |
Primary |
Social |
Updates |
Forums |
Promotions |
Click the blue Create filter button to save your settings.
Now you will always see The MAP Team in your Primary Inbox tab!
Why is this message in spam? It is similar to messages that were identified as spam in the past.
Report not spam
If you're using the Gmail Mobile App and don’t see an email from The MAP Team, check your Spam folder.
Select Change labels...
Move to |
Snooze |
Change labels |
Mark as not important |
Check the box next to Inbox and tap OK to save your settings.
Select Move to from the menu:
Move to |
Snooze |
Change labels |
Select Primary from the list. This teaches Gmail to deliver future emails from The MAP Team to your Primary Inbox tab.
After doing so, Gmail will display a confirmation alert:
Conversation moved to Primary. Do this for future messages from [email protected]?
Yes Undo
Click Yes to ensure all future emails from The MAP Team appear in your Primary Inbox tab.
Click Filter messages like this from the dropdown:
Reply |
Forward |
Filter messages like this |
Click the Create filter button to open your settings.
Select Primary in the “Categorize as” dropdown menu:
Choose Category... |
Primary |
Social |
Updates |
Forums |
Promotions |
Click the blue Create filter button to save your settings.
You will now always receive emails from The MAP Team in your Primary Inbox tab.
Apple Mail may incorrectly send important messages to the Junk folder. Follow these steps to whitelist The MAP Team:
iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or aliases, but it can mistakenly move email incorrectly to your Junk mail folder.
Periodically check the Junk folder for email messages that were marked as junk mistakenly.
To indicate that an email message from The MAP Team isn't junk:
The message is moved to your Inbox. Subsequent email messages from The MAP Team will no longer be marked as junk.
Note: Messages in the Junk folder are automatically deleted after 30 days, so be sure to check it often.
To ensure our emails reach your inbox, please follow these steps in Yahoo Mail:
To ensure delivery: Create a filter to automatically send email from The MAP Team to your Inbox.
This action tells Yahoo that our messages are safe and should always go to your inbox going forward.
If you're using the Outlook App on your mobile device, follow these steps to whitelist emails from The MAP Team:
When prompted, tap Move this and all future messages:
To ensure you continue to receive important emails in Outlook Office:
Please add The MAP Team to your list of "Safe senders" in Outlook:
To add the sender to your address book:
Previously known as Hotmail, Live, Windows Live, and MSN...
In the new Outlook.com, you must click the "Wait, it's safe" link if emails are mistakenly flagged as spam.
Adding the sender to your address book or contacts no longer whitelists them automatically.
The MAP Team ([email protected]) Microsoft SmartScreen marked this message as junk and we'll delete it after ten days. Wait, it's safe! I'm not sure. Let me check |
Emails from addresses on your Safe Senders list will not be delivered to your Junk folder by mistake.
To ensure important emails from us are delivered to your AOL inbox, please complete the steps below:
By default, AOL blocks all images. To always see our emails properly:
![]() Images blocked
Show images Don't block this sender |
Now our messages will appear complete and deliver directly to your inbox without issue.
Please log into your Xfinity account and access your Comcast webmail:
+ Add to Address Book |
If you are not receiving email from The MAP Team at EarthLink, there are two actions you can take:
With EarthLink, if you have SpamBlocker turned on, suspect messages are automatically sent to your Suspect Email folder if the sender's domain is not in your address book.
If email messages from The MAP Team are being blocked or filtered in your AT&T account, follow these steps:
Doing this will ensure future emails from us land directly in your inbox.
If an email from The MAP Team appears in your Junk Folder, please mark that message as Not Junk.
This ensures that all future emails from The MAP Team are delivered to your inbox.
This often happens if [email protected] was added to your Blocked List.
To remove us from the Blocked List:
For Norton 360:
For Norton Internet Security:
If you don’t find the email in the Blocked List, add it to the Allowed List:
To whitelist [email protected] in McAfee:
Once added, emails from The MAP Team will no longer be filtered as spam.
The Anti-Spam Toolbar flags spam based on subject line or body content. Sometimes, legitimate messages can get caught in the filter.
To prevent this from happening in the future, you can do either of the following:
Note: Clicking "Not Spam" helps Trend Micro's database, but may not directly fix your filtering rules.
To whitelist our email address in Cloudmark:
To make sure The MAP Team lands in your Inbox every time:
Please contact your system admin and ask them to add the following rule to your spam filter preferences:
user_prefs
file, usually found in the .spamassassin
directory on your web/mail server.whitelist_from [email protected]
.spamassassin
directory if editing it externally.Once added, emails from The MAP Team should bypass SpamAssassin’s filters.
Method 1: Whitelist Quarantined Senders
Method 2: Whitelist Senders and Domains
That’s it! Future emails from The MAP Team will no longer be filtered.
To import and whitelist all Outlook contacts:
Note: If prompted to upgrade to SPAMfighter Pro due to address limits, you can either purchase the upgrade or delete old entries in your blacklist/whitelist settings.
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